Terms & Conditions

Please read these Terms and Conditions carefully before using gooblr.com or any services operated by GOOBLR. Your access to and use of the service is conditioned upon your acceptance of and compliance with these Terms.

GOOBLR provides web design, development, and hosting services. Specific deliverables, timelines, and pricing are agreed upon in a project proposal or via our online package builder. These Terms apply to all engagements and are supplementary to any project-specific agreement.

You must provide accurate and current information when creating an account. You are responsible for maintaining the confidentiality of your password and for all activity under your account. Notify us immediately of any unauthorised use at legal@gooblr.com.

• Provide all content, assets, and credentials in a timely manner.
• Provide feedback within agreed review windows. Late feedback may extend timelines without affecting payment schedules.
• Ensure that any content or materials you provide do not infringe third-party intellectual property rights.

Projects include a defined number of revision rounds per the proposal or package selected. Revisions are reasonable amendments within the original scope. Scope changes (such as new features, pages, or structural changes) are quoted separately and require a new agreement before commencing.

• Upon receipt of full and final payment, GOOBLR assigns you all IP rights in the final deliverables (source code, design files) as detailed per agreement.
• GOOBLR retains the right to showcase the completed project in its portfolio and marketing unless you request otherwise in writing before commencement.
• Internal tools, frameworks, libraries, and template systems created by GOOBLR remain GOOBLR's intellectual property.

Where GOOBLR provides hosting, we target 99.9% monthly uptime excluding scheduled maintenance (advance notice given). We are not liable for downtime caused by third-party infrastructure outages, DDoS attacks, or force majeure events.

GOOBLR shall not be liable for indirect, incidental, special, consequential, or punitive damages (including loss of profits, data, goodwill, or other intangible losses) arising from your use of the service, third-party conduct, or unauthorised access to your data.

• We may suspend or terminate accounts immediately without notice for breach of these Terms.
• If a project is terminated before completion, work completed to date will be invoiced at a pro-rata rate. The non-refundable deposit is retained.

These Terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

We may revise these Terms at our sole discretion. Material changes will be notified at least 30 days in advance. Continued use of the service after changes take effect constitutes acceptance of the revised Terms.

GOOBLR warrants that it will perform services with reasonable skill and care in accordance with the agreed specification. Except as expressly set out in these Terms or in a project proposal, all other warranties (whether express, implied, statutory, or otherwise) are excluded to the fullest extent permitted by law.

GOOBLR shall not be liable for any delay or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to: acts of God, pandemics, power or internet outages, third-party infrastructure failures, industrial action, or government actions. We will notify you as soon as reasonably practicable and work to resume performance promptly.

We may send you email communications in connection with your account and our services. These fall into two categories:

• Entire Agreement: These Terms, together with any project proposal or order confirmation, constitute the entire agreement between you and GOOBLR regarding the subject matter herein and supersede all prior negotiations or representations.
• Severability: If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed and the remaining provisions shall continue in full force and effect.
• No Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision in future.
• Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. GOOBLR may assign its rights to any successor entity without restriction.

The GOOBLR client dashboard includes an AI Web Designer tool that allows authenticated users to generate HTML layout concepts using natural language prompts. By using this tool you acknowledge and agree to the following:

• AI-Generated Output: All output produced by the AI tool is indicative and exploratory only. It does not constitute a professional design, a delivered work product, or a binding commitment from GOOBLR. You must review all AI-generated output before any reliance or use.
• No Liability for AI Output: GOOBLR accepts no liability for losses, errors, inaccuracies, or decisions arising from reliance on AI-generated content.
• Third-Party Processing: Your prompts and inputs are transmitted to a third-party AI service provider to generate responses. See our Privacy Policy for details of how this data is handled.
• Usage Limits: Access to AI tools is subject to fair-use rate limits per account. GOOBLR reserves the right to modify, suspend, or withdraw AI features at any time without notice.

Where GOOBLR processes personal data on behalf of a business client as part of delivering services (for example, publishing a website that captures end-user data or managing a client's web application), GOOBLR acts as a data processor and the client acts as the data controller in respect of that data.

In such cases, GOOBLR agrees to:

• Process personal data only on the client's documented instructions.
• Implement appropriate technical and organisational measures to protect the security of that data.
• Engage sub-processors only where appropriate safeguards are in place, and notify the client of any material changes.
• On termination of the engagement, delete or return the client's personal data as instructed.